I'm Jason, a web application developer in East Tennessee.

Cubase Installation Failure

I recently ran into issues installing Cubase 4 on my Mac running Snow Leopard. I uninstalled Cubase 5 Essential, thinking that this was causing a conflict, and thus stopping me from installing an older version. This wasn’t the case I tried to install Cubase 5 Essential again, and I got the same type of error with it’s installer. I received Cubase 6 in the mail today and tried to install it…only to receive the same type of error:

5/23/12 12:09:29 AM installd[483] PackageKit: Install Failed: PKG: post-install scripts for "de.steinberg.vstsounds.halionsonicseadvancedcontent"
Error Domain=PKInstallErrorDomain Code=112 UserInfo=0x1005f1690 "An error occurred while running scripts from the package 'vstsounds_HALion Sonic SE Advanced Content.pkg'." {
    NSFilePath = "./postinstall";
    NSLocalizedDescription = "An error occurred while running scripts from the package \U201cvstsounds_HALion Sonic SE Advanced Content.pkg\U201d.";
    NSURL = "./Contents/Packages/vstsounds_HALion%20Sonic%20SE%20Advanced%20Content.pkg -- file://localhost/Volumes/Cubase%206/Cubase%206%20for%20Mac%20OS%20X/Cubase%206.mpkg/";
    PKInstallPackageIdentifier = "de.steinberg.vstsounds.halionsonicseadvancedcontent";
5/23/12 12:09:29 AM[541] 2012-05-23 00:09:29.688 ReportCrash[541:2803] Saved crash report for installd[540] version ??? (???) to /Library/Logs/DiagnosticReports/installd_2012-05-23-000929_localhost.crash
5/23/12 12:09:30 AM Installer[439]  Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

After many attempts to repair the permissions and the disk itself using the Disk Utility, I identified the cause of the issue after inspecting the crash report that the Cubase 6 installer provided. It turns out that Steinberg uses Ruby scripts to install packages. I had renamed the symlink located at /usr/bin/ruby as /usr/bin/ruby.old, and created a new one that pointed to /opt/local/bin/ruby (the location of the Ruby interpreter I had previously installed using MacPorts).

After removing this symlink, and restoring the old one (which pointed to /System/Library/Frameworks/Rubyframework/Versions/Current/usr/bin/ruby), the installation of Cubase 6 was successful.


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